Most Frequently Asked Questions

Eurofins Analytical Science Laboratories delivers the comprehensive scope of testing services to provide solutions to your CMC testing requirements including GMP quality testing, stability testing, method development, physical properties values, and structure determination.

Please submit an online enquiry form.

Our sales representatives will reply you shortly regarding the information required for making a quotation.

Customer: Provide information of request

E-ASL: Quotation

Customer: Sign the quotation. Fill out a testing request form.

E-ASL: Receipt of the testing request form.

Customer: Ship samples to EASL.

E-ASL: Receipt of the samples. Start testing.

E-ASL: Complete testing. Report.

Customer: Review the report.

E-ASL: Issue an invoice.

Customer: Payment.

It depends on which testing services you order.

For foreign matter analysis, for instance, we have express services. We report within 24 hours from the acceptance of the samples. Please feel free to contact our sales representative for more information.

Sample information, testing guideline/specification (GMP, SAL etc.), availability of testing method, timing of start testing and reporting.

Our sales representative guides you when you request a quotation.

We will respond to your request.

You may use our template of report and certificate. We can generate a report in English.

We are expertise in method development.

We comprehensively support method/specification setting and validation, etc.

Please contact us anytime. We have several testing services that are not introduced on the website.

We also offer testing services that can be performed at Eurofins global labs.

We will provide you a quotation as per your request.

Please feel free to contact us. The prices may vary depending on type of testing, lead time, equipment to be used, etc.

Yes, we can return samples.

Please request us to do so but there are some samples that are hardly returned.

We retain the analytical data and report for 10 years from the date of reporting.

Yes, we have quality system to meet GMP requirements under JP/USP/EP.

Yes, we have a restricted testing area with BSL-2.

We cannot handle narcotics and stimulants that are controlled by the law.

Also, we are unable to handle samples containing cephem antibiotics in our lab.

Yes, we can handle the compounds.

We have a chemical hazard room to handle compounds with OEL level 5 and/or higher (OEL: ≤ 1 µg/m³).

We handle confidential information provided by client as a strict confidential information.

Prior to the testing, we execute a non-disclosure agreement or a basic contract with the client. The details will be specified in the contract.

If you have a contract with us (E-ASL), all correspondences will be in Japanese.

English is the first language when you contact our global labs directly.

If the testing is performed at global sites, we ask you to make a payment in local currency of the testing site.

When EASL is a testing site, we ask you to make a payment in Japanese Yen.

Yes, we will visit you as per your request.

You may visit to our lab as well. Please contact from our online enquiry form.

Yes, we offer lab tour and inspection visit as per your request.

Please contact or register from our online enquiry form.

We will inform you from time to time.

Please contact or register from our online enquiry form.

Please submit an online enquiry form to request online meeting and seminar.

We will set up the date and time as per your request. If you could inform us your system or tool for the online meeting, we will correspond as much as possible.